Frequently asked questions (FAQ)
Q. Is ordering online secure?
Yes. We take the utmost care with the information that you provide us when placing an order on our website (or through any other means). All of the information you provide during the ordering process is restricted to our staff, and we make sure that all of our employees are up-to-date on our security and privacy policies. If you have further questions about the security of ordering online from FalksaGroup.com, please feel free to e-mail us at support@FalksaGroup.com
Q. How do I place my order?
- You can add product into cart and check out and fill the form
- Or press “Order via Whatspp”, it will automatically open the whatsapp chat will pre-filled text, sent it.
- Or you can send whatsapp message or call on this number 03232833436.
Q. What is your returns policy?
For refund policy visit the “Refund Policy And Warranty Claim” section.
Q. How to claim a warranty?
For warranty claims visit the “Refund Policy And Warranty Claim” section.
Q. What is the shipping cost?
It varies from city to city and the weight of the product. Starts from Rs.250/-
Q. What is your time to deliver?
We deliver in 2-3 working days after the confirmation call.
Q. How to order an out-of-stock product?
You can pre-order any product that is out of stock by contacting us through call or email.
Q. How to get free shipping on my order?
FREE SHIPPING over Rs.4999/- shopping Except for Sale products.